Information for Professionals
This page is for social workers, housing officers, NHS staff, police, and other professionals who support people living in difficult or unsafe home environments. D & D’s Cleaning and Remediation provides specialist, trauma-informed cleaning services across Dumfries and Galloway, South West Scotland, Cumbria and the Central Belt. Our aim is to work alongside you to create safe, sustainable living spaces for the people you support.
Why Refer to D & D’s Cleaning and Remediation?
We are a fully insured team of SEPA-registered waste carriers, specifically trained in the complexities of biohazard and trauma cleaning. Our technicians hold specialist certifications to ensure every job is handled with technical precision and the highest safety standards.
We work in a non-judgmental, collaborative way, keeping clients involved and in control as much as possible. We understand that home environments can be sensitive, and our trauma-informed approach prioritises the well-being of the individual at every stage.
Reliability and discretion are at the heart of our service. We understand the intense pressures on public services and aim to be an easy-to-work-with partner, providing clear communication, efficient timelines, and transparent results for every referral.
Hoarding and extreme clutter
Comprehensive, respectful support for people living in overwhelmed environments, focusing on safe and sustainable home restoration.
End of tenancy or pre-allocation cleans
Preparing properties for new allocations, ensuring housing meets standards and tenants receive a safe and clean start.
Specialist Services We Provide
We regularly work with professionals to support clients in situations such as:
Biohazard and trauma cleaning
Expert remediation for complex biohazard situations, adhering to strict industry regulations with professionalism and discretion.
Clearance and cleaning for safeguarding
Working alongside cross-agency services to address environmental concerns following police or safeguarding interventions.
Deep cleaning for vulnerable clients
Specialist deep cleaning for individuals at risk due to their living environment, delivering a hygienic and manageable baseline.
Odour and contamination issues
Specialist treatment for significant odour control and property contamination incidents, restoring clinical hygiene.
How Our Referral Process Works
Making a referral is straightforward. You can use our secure online form below, or if you prefer a direct conversation, please feel free to call or email us. Providing as much detail as possible about the client’s situation helps us understand how best to respond.
We are always happy to discuss complex or sensitive cases in confidence before a formal referral is made. Once we have the necessary information, we will provide clear, transparent quotes alongside realistic timescales for the work to be carried out.
1
Submit the referral form below or contact us directly.
2
We review the information and, where appropriate, arrange an assessment.
3
We agree a plan with you and the client, then carry out the work.
Client Referral Form for Professionals
Please use this form to refer a client who may benefit from our services. The information you provide helps us understand the situation and respond appropriately. If you are unsure what to include, share what you can and we will follow up with you if needed.
All information is treated confidentially and in line with relevant data protection requirements.